Privacy Policy

Data we collect

To provide service and support we collect:

• Name or nickname
• Company or brand
• Email and social accounts
• Inquiry content and support history
• Access logs, cookies, device data

How we use it

Personal data is used only for the purposes below.

• Delivering QQ.Pub (short links, link in bio, analytics)
• Improving features and building new products with anonymized stats
• Customer support, troubleshooting, and identity verification
• Legal compliance and abuse prevention

We never use data for other purposes without consent.

Sharing with third parties

We do not share data without consent except when:

• You explicitly authorize it
• Laws or regulations require disclosure
• Processors need it to operate the service under NDAs

We never sell your personal information.

Retention and deletion

We retain data for the periods below.

• While the service is active
• Within 30 days after cancellation (unless laws require longer)
• For statutory records: as required by law

Afterward we delete data irrevocably.

Your rights

Under Japan's APPI you may request:

• Access: confirmation of whether we hold your data
• Correction: fix, supplement, or delete inaccurate info
• Usage stop: halt or erase personal data
• Sharing stop: block disclosures to third parties

Identity verification is required; responses take 1–2 weeks depending on regulations.

Security measures

We safeguard data through:

• Technical: SSL/TLS, access controls, regular security reviews
• Organizational: employee training, permission management, internal policies
• Physical: hardened servers and restricted access

Cookies & Google Analytics

We use cookies and Google Analytics for anonymous usage insights.

• Essential cookies: required for core features
• Analytics cookies: Google Analytics statistics

You can disable cookies in your browser, though some features may degrade.

Data protection contact

For questions, complaints, or rights requests:

Please include “Privacy Inquiry” in the subject line.

Policy updates

We may update this policy for legal or operational reasons and will announce major changes on the site.

Last updated: Nov 2025